Work With Your 24-hour Monitoring Specialists
Any time your home alarm system in Missoula goes off, your round-the-clock monitoring professionals will instantly act. Their first move is to validate your alarm, and that involves communicating with you. The protocol they adhere to is dependent on the kind of emergency. For instance, if the emergency is due to a medical situation, a single attempt will be made to get in touch with you before help is dispatched. If you’re dealing with an intrusion - the most typical type of event - a monitoring professional will adhere to these guidelines to reach out to you:
- An attempt will be made to reach you via the touchscreen interface. You will generally be required to supply a passcode.
- If that attempt doesn’t get an answer, a call is attempted to your principal contact number.
- A secondary number or your primary contact person is called next.
- If there still isn’t an answer, local police officers are deployed.
- Your monitoring professionals will follow up with you again once emergency personnel are contacted.
If you're not in a position to communicate with monitoring agents, don’t fret. Assistance will still be deployed even when you're unable to confirm the emergency.
Prepare for any emergency with a Vivint home alarm system in Missoula
Be prepared for any situation with a modern home alarm system in Missoula from Vivint. Call (406) 926-0627 to begin the customization of your home’s defense today.